![]() ![]() How to turn Bitdefender total security off How to i set weboot antivirus to automatically initiate scan when i insert any removable media? How To Check What Third-Party Apps You Have Connected To Twitter What Is The Facebook Security Check-up? Everything You Need To Know What is the best most secure email provider? I would think that Norton and Cyberlink should let us know what the deal is. Thanks for letting me know that it is a CyberLink Product. I have the same issue and would like to know why Norton Power Eraser identifies it as a problem but cannot stop it from reappearing even after running Norton Power Eraser which fixes by removing it but it reappears and the cycle goes on. their KB is useless, can't find anything about rikvm nor kmsvc.exe. If i have to guess, this might be some type of security they run behind the use that relate to blu-ray and / or to collect user's data? contact cyberlink is no help, no respond. I guess my question is, it's obviously some type of root kit from cyberlink, but i have no idea what it does, right now i have the service turn off from start up and everything seems to be fine, power dvd is still working. ![]() It creates some type of dynamic driver (RIKVM_xxxxxxxx.sys) in MBR everytime computer reboots. I also searched the registry with 38F51D56 and i got some hit all relate to CyberLink, I then kept digging, and found the source, it's from CyberLink Product under the Services ( kmsvc.exe). It seems that no one really know what / where it came from. I googled RIKVM and only a very few record but with differet file name like RIKVM_xxxxxxxx.sys. I was very puzzled and tried to do some research. i ran it couple time and it kept coming back. The file is invisible and can't be found at all. I follow the instruction and ran the scan with root kit, turn out there is a file name RIKVM_38F51D56.SYS under the C:\Windows\System32\drivers and infect the MBR. A few days ago, my Norton Internet Security 2012 crashed and popped up a link to download their Norton Power Eraser to fix the problem.
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